Delivery & Returns
Carefully designed, carefully delivered.
Delivery
- Free UK tracked delivery on orders over £75.
- Standard UK delivery: 5–7 working days from order.
- Europe: 7–10 working days. Rest of world: 10–14 working days.
- Each frame is shipped in protective packaging by trusted couriers.
Returns & guarantee
- Perfect-gift guarantee: if you're not delighted, we'll redesign or refund.
- Damaged in transit? Send a photo within 14 days and we'll replace it free of charge.
- Personalised orders aren't eligible for return unless faulty.